Mobile / Casino
This page sets out exactly what personal data kaya98 collects when you access your account, how that data is stored, and what choices you have over it. Availability of our services depends on local law and eligible regions — and this policy reflects how we operate within those boundaries.
When you open an account with us, we collect the information needed to run that account — your registered email, contact details, and the transaction records tied to payment methods like DuitNow, FPX and Bank Transfer. We use this data to process your transactions, verify your account, respond to your support requests, and keep your session secure across devices. We do not sell your personal data to external parties for marketing purposes. Data shared with payment processors — for example, when a DuitNow or FPX transfer is initiated — is limited to what those processors need to complete the transaction. We keep records for as long as your account remains active and for the period required under applicable law in Malaysia. Where a third-party service is linked from our platform, their own privacy practices apply to any data you share directly with them. Any material change to this policy will be communicated through your account notification channel before it takes effect. If you continue using the account after a notified change, that constitutes acknowledgement of the updated terms.
Transaction context used for account verification and payment processing only.
Banking data passed only to the FPX gateway; we do not store your banking credentials.
Reference details retained for reconciliation and support queries.
Understanding the boundary of this policy helps you know who is responsible for your data at each stage. The four areas below clarify what falls inside our direct responsibility and what sits outside it.
All data collected at login, registration and account settings is covered by this policy. We control how that data is stored, who can access it internally, and when it is deleted upon your request.
Payment records created when you use DuitNow, FPX or Bank Transfer are covered here for our records only. The payment gateway itself operates under its own privacy terms, which apply once data leaves our platform.
Browsing activity on kaya98 — pages visited, game categories opened, session duration — is collected through standard site analytics. This data is aggregated and does not identify you individually in our reporting.
Any external link, embedded tool or partner service not operated by kaya98 falls outside this policy. We have no control over how those parties collect or use your data once you interact with them directly.
You are not a passive holder of an account here — this policy gives you concrete steps you can act on. Your transaction history is visible inside your account dashboard after login; you do not need to contact us to see it. If your registered details — email address, contact number — are incorrect, you can update most fields directly in account settings. For fields that require identity verification to change, raise a request through our support channel and we will walk you through the verification step required. You can ask us what personal data we hold on your account at any time; submit that request via the support contact path listed on this page. If you believe any record is inaccurate, flag it and we will review and correct it where we can confirm the error. Closing your account triggers a data-retention review; we retain only what applicable law in Malaysia requires us to hold after account closure.
Log in and open your account dashboard to see transaction history, registered details and session records stored against your profile.
Update your email or contact number in account settings. For identity-linked fields, submit a correction request through our support channel.
Ask us what personal data we hold. Contact us via the support path on this page and we will respond with a summary of records tied to your account.
Closing your account initiates a retention review. We keep only the records required under Malaysian law; the rest is removed from active systems.
If you have a question about how your data is handled, want to submit a correction request, or need to understand a specific entry in your account records, these are the direct contact paths available to you.
Open the live chat widget from any page on kaya98 to raise a data or account query directly with our support team.
Send a written privacy or data-access request to our support email address listed in your account contact section. Written requests create a traceable record for both sides.
Many common data questions — transaction records, registered details, session history — are answered directly inside your account dashboard without needing to contact us.
We have shaped our data practices around the reality of how you actually use the account — moving between sports markets, live tables and wallet transactions across different devices. Here is how we handle the four areas that matter most.
We use cookies to keep your session active across pages and to understand which sections of the platform you use most. You can manage cookie preferences through your browser settings at any time; disabling certain cookies may affect how account features display.
Your account credentials are stored in encrypted form. We do not store your DuitNow PIN, FPX banking password or Bank Transfer credentials — those are handled entirely by the respective payment gateway and never pass through our servers in plain text.
Active account data is retained while your account is open. After account closure, we retain only what Malaysian law requires for the applicable period, then remove remaining personal data from active systems in a scheduled process.
When we update this privacy policy, we notify you through your account notification channel before the change takes effect. The updated version is always the live version on this page; the date at the top of the policy reflects the most recent revision.
These are the questions we hear most often from account holders about how their data is handled on kaya98. If your question is not here, reach us through the support paths listed above.
We collect your registered email, contact number and the transaction records generated when you use DuitNow, FPX or Bank Transfer. We also collect standard browsing data — pages visited, session duration — through site analytics. We do not collect data beyond what is needed to run and support your account.
We share data only with the payment gateways you use — DuitNow, FPX, Bank Transfer — and only the fields those processors need to complete a transaction. We do not sell personal data to third parties. Any external service linked from our platform operates under its own privacy terms.
Log in and check your account dashboard first — transaction history and registered details are visible there. If you need a broader data summary, submit a written request via our support email or live chat. We will respond with the records held against your account.
Yes. Most contact details can be updated directly in account settings after login. For fields tied to identity verification — such as your registered name — contact our support team with the correction request and we will confirm the steps required to process it.
Closing your account triggers a retention review. We keep only the records that Malaysian law requires us to retain for the applicable period after closure. The rest is removed from active systems. You can ask us for confirmation once the retention period has passed.
We use cookies to keep your session active and to understand how the platform is used in aggregate. You can manage or disable cookies through your browser settings. Disabling functional cookies may affect session continuity and how account features display across pages.